Refund Policy
At ScaleupMentor.biz, we are committed to providing high-quality consulting services designed to help businesses grow and scale. We believe in the value and impact of our services. Due to the nature of our consulting services, all sales are final, and we do not offer refunds.
1. No Refund Policy
All payments made to ScaleupMentor.biz for consulting services are non-refundable. This includes, but is not limited to, payments for:
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One-on-one consulting sessions
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Strategy development services
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Business scaling plans
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Workshops, webinars, and online courses
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Any other service provided by ScaleupMentor.biz
By purchasing our services, you acknowledge and agree that you are not entitled to a refund of any amounts paid for the services, except where required by law.
2. Exceptions
In rare circumstances, and solely at the discretion of ScaleupMentor.biz, a partial or full refund may be considered if:
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There was a technical issue or error that prevented the delivery of the service.
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The service was not provided as described due to a fault on our part.
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Any such exceptions are made on a case-by-case basis and must be requested within 7 days of the service date. To request an exception, please contact us at [Email Address] with your purchase details and the reason for your request.
3. Cancellations
While we do not offer refunds, clients may cancel a scheduled service or consultation with at least 72 hours’ notice. If you need to reschedule or cancel a session, please contact us as soon as possible. We will work with you to find a suitable alternative date and time.
4. Dispute Resolution
If you have any concerns or issues with the services provided, we encourage you to contact us directly at admin@scaleupmentor.biz. We are committed to resolving any disputes in a fair and reasonable manner.
5. Changes to This Policy
ScaleupMentor.biz reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page, with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed of any changes.
6. Contact Us
If you have any questions about our Refund Policy or need further assistance, please contact us at:
Email: admin@scaleupmentor.biz